All monthly memberships come with a contract for either a 6-month or 12-month agreement. We believe this is very important so that our members feel committed to their health long term. We have found that the membership commitments keep people motivated to continue to show up to classes even when life gets in the way. We also believe wholeheartedly that when we sign our contract, you are asking us to hold you accountable for your health and wellness with your workouts.
We take time to make sure you understand what you are agreeing to and send out an electronic copy of the signed contract within 30 days of signing, so please review it and keep a copy so that you understand your requirements under that agreement.
Reasons you cannot break the contract/agreement:
- The schedule doesn't work for me anymore.
- I just can't find the time to come.
- I can't make my health a priority right now.
- I don't want to exercise anymore.
Reasons you can break your contract/agreement:
- You have a signed note from a medical professional saying you can no longer participate.
- You are moving at least 10 miles away from our facility.
If you are going through a season of difficulty we understand and we offer you the ability to freeze your account from 2 weeks to 3 months at no charge. The time that the account is frozen is tacked on to the end of the contracted time agreement. You must let us know at least 48 hours before your bill date or the payment will most likely be processed.
Also, your account cannot be canceled from a "Frozen" status. Accounts have to be restored and stay that way for one month before a cancelation can be processed.
After the first 12 months of membership, you are no longer bound by a contract and can cancel at any time, at least 15 days before your billing date.
If you still want to move forward with your cancelation, just know that we will miss you terribly! If you are canceling before your initial commitment (6 or 12 months) is completed, as per the signed contract, you are responsible for half (1/2) of the remaining months.
Remember that all agreement cancellations need to be done in writing, a simple email will do at theresastruck@struckfitness.com